Disabled receptionist ‘petrified’ of working with public who was denied back office role wins unfair dismissal claim
A NHS receptionist who developed a phobia of working with the public and was refused work in the back office by her manager was unfairly dismissed, a tribunal has ruled.
Mrs D’Silva was awarded more than £56,000 after Croydon Health Services NHS Trust (CHS) dismissed her from her role as a receptionist when she told occupational health (OH) that she was “petrified” of the general public. Judge Corrigan ruled that the trust contravened the Equality Act when it failed to make reasonable adjustments for D’Silva, and that D’Silva was unfairly dismissed.
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